Casino floor, restaurant choices, and location are great. Rooms on the other hand are disgusting and old. There are random pieces of furniture in the room with no purpose, almost as if they are incomplete.
Everything is scratched up and old. Bathroom is disgusting but at least it is consistent with the rest of the room.
I understand that most of my time will be out of the room but it is pretty gross. Thank you for your feedback. It was truly disheartening to hear of your dissatisfaction with the hotel room while you were our guest.
Please accept our apology for the disappointment and inconvenience you experienced with your room during your stay. The hotel room renovations are currently underway.
We will work on ensuring all our guests have a memorable experience. Unfortunately, Trip Advisor does not allow half ratings, so my real rating 2.
As I don't gamble, I cannot comment on the Casino, other than that it looked like it was trying too hard to be cool, which, overall is true of the entire hotel.
It is located in the middle of the strip, across from the Bellagio, and right beside the Paris hotel. The furniture had huge dents and chips in it, and the carpet looked extremely worn and dirty.
The sheets had visible yellow stains on them. The safe in one of our rooms was broken. We made a service request. Engineering supposedly fixed it; however it remained broken throughout the duration of our stay.
Even though we booked directly with PH and paid the resort fee, which is supposed to include basic wifi, wifi is only available for two devices per room per day.
However, we were a group of 5 adults 2 in one room, and 3 in another. Therefore, each day, one of us were not able to access wifi in our rooms. Additionally, after the first device was connected to wifi in the room, the second device kept requesting that we pay This required a call to internet services.
We had two rooms that were connected. One day they only cleaned one of the rooms. We called housekeeping explained that they neglected to clean our room and told them that while we didn't need them to come clean it as we were getting ready to go to bed, we did require clean towels as soon as possible.
So we had to call down again. We waited another 10 minutes for towels. The water pressure in the showers are extremely strong.
For some this is a good thing. However, I have sensitive skin and it was almost painful at times.
There didn't seem any way to adjust the pressure. That being said, I'd rather have strong water pressure than weak water pressure.
Much of the equipment in the gym is very run down. Value to Player for:. Bonus Value low roller mid. Using Neteller our reviewer reports their withdrawal taking 5 days.
Game selection is as follows: Our review reports positive experiences with Spin and Win customer services.
Email Testing Record June - 3 hours 9 minutes June - 34 minutes November - 1 hour 40 minutes June - 45 minutes December - 2 hours 13 minutes June - 2 hours 48 minutes January - 1st email - 2 hours 31 minutes.
SpinandWin hold the following gambling licenses: They do not manage complaints for players directly, instead requiring their operators to appoint a UKGC accredited Alternative Dispute Resolution service.
As such the value of this license for players depends largely on the professionalism of the ADR service utilised. You can find further information regarding this regulator's complaint policies here.
Spin and Win Casino do not offer a comp point program. Spin and Win — Reversal of winnings Found for the Casino.
Spin and Win — Contact Form — bmg74 Resolved. Spin and Win — Dispute over which terms are applicable Found for the Player.
Reviewed yesterday put this on your things to do. Reviewed yesterday via mobile Amazing. Reviewed yesterday The exciting strip.
Reviewed yesterday via mobile The strip, say no more. Reviewed yesterday An eye opener. Reviewed yesterday Vegas ten day visit. Previous Next 1 2 3 4 5 6 … Nearby Hotels See all nearby hotels.
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See all 97 questions. Hotels with views of Nellis???. Response from DoctorJones Reviewed this property. I think he wants to sit in the room and look out the window for 4 days Response from Fares A Reviewed this property.
The air base is way more far and after checking google maps, and I can almost assure you, that if you were staying at the Wynn or encore or The air base is way more far and after checking google maps, and I can almost assure you, that if you were staying at the Wynn or encore or any hotel on the strip, you will not see it!
Hi, I am going back to Vegas in November but this time taking our 9 month old son. Response from CherieG Reviewed this property. Baby can sit on lap in taxis and byses.
Be sure to bring at least an umbrella stroller so you don't have to carry all the time. Sun is very strong so pack hats and sunscreen for baby.
Have a great time on your trip. TripAdvisor LLC is not responsible for content on external web sites. Taxes, fees not included for deals content.
What we found unusual was the amount of drinking on the strip where people had bought cans Everything was fine until a Doberman and his master moved in next door.
Was advised that Bellagio is "Pet Friendly". Barking was so bad that the owner did not want to enter the room.
Otherwise it is a great hotel. Flights Vacation Rentals Restaurants Things to do. All of your saved places can be found here in My Trips.
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Share another experience before you go. Ways to Experience The Strip. Las Vegas Helicopter Night Flight with Show reviews that mention. All reviews walking shoes wear comfortable shoes homeless people bright lights new york new york free shows street performers treasure island mandalay bay sin city the deuce bellagio fountains eiffel tower strip vegas sights gambling.
Reviewed yesterday Very Good. Reviewed yesterday via mobile A must! Reviewed yesterday Just As You'd Imagine. Reviewed yesterday put this on your things to do.
Reviewed yesterday via mobile Amazing. Reviewed yesterday The exciting strip. Reviewed yesterday via mobile The strip, say no more.
Reviewed yesterday An eye opener. Reviewed yesterday Vegas ten day visit. There didn't seem any way to adjust the pressure. That being said, I'd rather have strong water pressure than weak water pressure.
Much of the equipment in the gym is very run down. However, it does have everything that a person would need on vacation and they do provide flavored water and fruits.
This hotel needs to be remodeled asap. If you have the money then I would stay at another hotel. However, if you want to save some cash, stay here, just don't expect a true 4 star.
Thanks for our review. While we are glad our location, our comfortable beds, your dining experiences and our friendly staff, we're sorry that some of our services failed to meed your expectations.
We will be sharing your feedback with management. We do hope to see you again on a future visit. I figured it wouldn't be great, but had no idea just how awful the rooms are.
I can't remember the last time I stayed at a room this gross - possibly never? My pictures say it all for me: Random hair in the bathtub eek!!!
Mold throughout the bathtub double eek!! There are a ton of places to stay in Vegas. Do not stay here. Thanks four your review. We apologize for your disappointment in the hotel on your last visit.
Please be assured, we share your concern about anything that may detract from your experience at our property; we want nothing more than for you and all our guests to feel comfortable during your visit.
We have shared your comments with our Hotel Operations Management to ensure these problems are being addressed and corrected.
Your comments will certainly help us to improve the process. We hope you will allow us to serve you again in the future. Flights Vacation Rentals Restaurants Things to do.
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Lowest prices for your stay. Guests 1 room , 2 adults , 0 children Guests 1 2. We search up to sites for the lowest prices.
Report response as inappropriate Thank you. We appreciate your input. See all 24, reviews. Jockey Club Las Vegas. The Carriage House Las Vegas. Bellagio Las Vegas Las Vegas.
View more hotels in Las Vegas. Show reviews that mention. All reviews earl of sandwich the spice market buffet the pleasure pit pf changs heart bar the miracle mile shops fountain view younger crowd total rewards great location on the strip other hotels huge bathroom an upgrade strip view table games self parking trip to vegas.
Review tags are currently only available for English language reviews. Reviewed January 6, via mobile Wedding.
December , traveled as a couple. Reviewed January 6, location, location!!! December , traveled with family. Reviewed January 6, Awful Rooms.
January , traveled on business. Reviewed January 6, Definitely not a 4 star January , traveled with friends. Reviewed January 5, via mobile The rooms: Previous Next 1 … … TripAdvisor LLC is not responsible for content on external web sites.